Accounts
Q: What are the differences between International Server and Mainland Server?
A: Data between them is independent. You can register an account with the same email address in the two servers respectively, but data between them can not be merged together, make sure that you choose the right server.
International Website: http://doit.im Mainland Website: http://doitim.com
Q: How can I change my registered email or username?
A: Once you successfully sign up for a Doit.im account, your registered email and username cannot be changed.If you want to a new registered email or a new username, please create a new account.
If you are a Pro user and have a reasonable reason for changing your registered email or username,we will help you change it,but one time only.please submit an application to: Help Center
Please log into the Help Center with your old Doit.im account and submit a request or directly contact us at vip@snoworange.com from your old registered email.In your request,tell us the new email address/username to change into.Before you submit the request,please make sure that there are no contacts in you Doit.im. If you have contacts,please delete them first.
Q: I delete my account by accident. Is there any way to restore it?
A: I’m afraid not. You have to recreate a new account.
Pro
Q: What is a Doit.im Pro account?
A: It is a paid subscription provided by Doit.im. To purchase it, you can select the monthly payment or the annual payment. Monthly payment: $2 per month; Annual payment: $20 per year. Go here for upgrading your account.
Q: If I upgrade to a Doit.im Pro account, what can I get?
A: Some services or features are exclusively provided for Doit.im Pro users, such as Add a task via mail, Review, Goal, Subtask...In addition, you can use the desktop apps for Mac and Windows. Later, more features will be released.
Q: Can I use Doit.im all the time if I don’t upgrade to a Pro account?
A: Of course yes!
Q: Where can I see when my Pro account will expire?
A: Click on your avatar or nickname at upper left, select "Preferences" > "Account Info” > "Pro Account Expires on”.
Q: How can I upgrade a Doit.im Pro account?
A: We now support payment with Paypal and Alipay. Please first go to the Upgrade page. Then select a payment method you like and the site will direct you how to finish the payment. To get more information,please click here.
Q: Can I buy the Pro accounts for my friends?
A: Yes, you can. Please follow these 3 simple steps below:
1.Please send your payment ($20.00 per year if paid yearly) to our Paypal account: doitim@snoworange.com.
2.Please enclose the payment information sent by mail to: vip@snoworange.com.
3.Then we will send you the redeem code. Your friend can use the redeem code to redeem on our Website.
Q: How can I use the redeem code to redeem on Doit.im for Web?
A: Click on your avatar or nickname at upper left, select "Redeem", and enter the redeem code into the pop-up dialog.
Login
Q: Help! I cannot log into the app. Any ideas?
A: Which account do you use to sign into Doit.im, Doit.im account or Google gmail account? If the latter, please click the "Sign with Google". Besides, make sure that you choose the right server.
Q: I can't remember my password. Could you help me find it back?
A: On the Sign-in page, click on “Forgot Password?” and you will get a link in your registered email.
Q: Where can I change my password?
A: Click on your avatar or nickname at upper left, select "Preferences" > "Change Password". From here you can input a new password.
Preferences
Q: Where can I find the Preferences page?
A: Click on your avatar or nickname at upper left, select “Preferences”.
Q: Where can I see my account info?
A: Click on your avatar or nickname at upper left, select "Preferences" > "Account Info”.
Q: Where can I upload my avatar to Doit.im?
A: Click on your avatar or nickname at upper left, select "Preferences" > "Personal Info”> "Change avatar”, click "Save" button to save the changes.
Q: Where can I change timezone?
A: Click on your avatar or nickname at upper left, select "Preferences" > "General Setting" > "Time Zone",click "Save" button to save the changes.
Q: Where can I change date format?
A: Click on your avatar or nickname at upper left, select "Preferences" > "General Setting" > "Date Format", click "Save" button to save the changes.
Q: I am not so familiar with 24-hour time. How can I switch to 12-hour time?
A: Click on your avatar or nickname at upper left, select "Preferences" > "General Setting" > "Time Display", click "Save" button to save the changes.
Q: Where can I select which day a week start on?
A: Click on your avatar or nickname at upper left, select "Preferences" > "General Setting" > "Week Stars on", click "Save" button to save the changes.
Q: Where can I set up working hours？
A: Click on your avatar or nickname at upper left, select "Preferences" > "General Setting" > "Working hours", click "Save" button to save the changes.
Q: Where can I set up lunch break？
A: Click on your avatar or nickname at upper left, select "Preferences" > "General Setting" > "Lunch break" , click "Save" button to save the changes.
Q: Can I hide the box(s) that I don't want to show on the left-side menu?
A:Yes, you can. Click on your avatar or nickname at upper left, select "Preferences" > "General Setting" > “Hide following boxes:”,then choose the box(s) that you don’t want to show on the left-side menu and click "Save" button.
Q: What is Task mailbox in Preferences Account Info used for?
A: Each Pro user has his task mailbox. You can send, forward, Cc email to it and then the email will become a task in Doit.im Inbox. The email subject becomes the task title and the body becomes the description. An email with a blank subject will not be converted to a task into Inbox.
To Learn more, please click here
Box
Q: What's Inbox?
A: Tasks that you haven't organized would be saved in Inbox.
Q: What's Today?
A: If you set the Start time to today, the task will come to Today box directly. For the tasks whose Start time is set to be later than today, they'll come to Today box on the exact day of starting, and will stay in the box until you complete it.
Q: What's Next?
A: Actions to be done as soon as possible but with no exact start time are put here.
Q: What's Tomorrow?
A: If you set the Start time to tomorrow, the task will come to Tomorrow box. And it will go to Today box after midnight.
Q: What's Scheduled?
A: All to-dos with Start time later than tomorrow, including repeated ones, appear in Scheduled.
Q: What's Someday?
A: Someday box holds tasks with no Start time yet and probably to be done someday in the future.
Q: What's Waiting?
A: Tasks forwarded to others come to Waiting box automatically, and you may also drag and drop your own tasks here.
Q: What's Completed?
A: The completed task will be moved to Completed box. You can archive completed tasks to Archiver, and now you can view your archived tasks only in the web version.
Q: What's Trash?
A: The deleted task will be moved to Trash box. Tasks deleted 30 days ago will be automatically emptied.
Tasks
Add, View, Edit, Delete
Q: How can I add a task in its full mode?
A: To add a task simply click the "Add Task" icon at the top left of the screen. The "Add Task" dialogue will appear.
From here you can fill in your task details like its name, a brief description, whether it’s a next action, a deadline, a project, a context, priority, tag, repeat, reminders, and even delegation to a contact.
Save it after you've set all you need and the task is created.
Q: How can I add tasks successively?
A: Click the quick-add box (with a hint in it: Tap to add, return to continue) or press "Q" on the keyboard to open the quick-add box. In the “quick-add” box, add contents and enter/return. By this way you can add tasks successively.
Q: How can I batch add tasks?
A: Click on the"batch add" button beside the quick-add box (with a hint in it: Tap to add, return to continue), then the batch add input box will pop up.
In the batch add input box, you can input text. Each task ends with a RETURN, while supporting the Smart Add resolution. After adding successfully, the tasks display to the corresponding task list. When one or more tasks add failed, tasks will remain in the add input box.
Q: How can I select more than one task in the web version?
A: To select more than one task, hold "Shift" or "Ctrl" on the keyboard and then click the tasks you want to select.
Q: How can I view the detailed information of a task?
A: Click the task you want to view and you'll get into the viewing page of that task. You can edit, delete, complete it and convert it into a project in this page.
Q: How can I edit a task?
A: There are four ways to edit a task:
1.Double-click a task in the tasks list to open its editing page.
2.Right click on the task and select "Edit" .
3.Click “Edit” on task detail page to open its editing page.
4.Use the shortcut key “E" to open its editing page.
Q: How can I delete a task?
A: There are four ways to delete a task:
1.Right click on the task and select "Delete" .
2.Click "Delete" icon on task detail page to delete the task.
3.Directly drag and drop a task into Trash .
4.Use the "Delete" key on the keyboard to delete the task.
Q: How can I delete more than one task?
A: There are three ways to delete more than one task:
1.Select more than one task (hold "Shift" or "Ctrl" on the keyboard ), directly drag and drop a task into Trash .
2.Select more than one task (hold "Shift" or "Ctrl" on the keyboard ), select "Delete" button on the top bar.
3.Select more than one task (hold "Shift" or "Ctrl" on the keyboard ), right click on the tasks and select "Delete" .
Q: How can I convert a task to a project?
A: Right click on the task and select “Convert to project”.
Q: Can I copy the title of tasks?
A: Yes, you can. Right click a task on the list and select "Copy Title".
Time (Start time, Deadline)
Q: What's the usage of Start time?
A: It will guide the task into different boxes. And to modify the Start time of a repeated task may affect the repeat dates. You can directly drag and drop a task into the corresponding box in the web version.
Q: What's the usage of Deadline?
A: Tasks with deadline will come to Today automatically on its due day. And tasks whose deadline is close(within 14 days)or due on the day or overdue will be marked clearly.
Q: How does a box affect its time?
A: Selecting a box will accordingly change the Start time of the task: Inbox: Start time not set;
Today: Start time set to today;
Tomorrow: Start time set to tomorrow;
Scheduled: Start time set to the day after tomorrow by default, and you can pick a date from the time picker;
Someday: Start time not set;
Waiting: For tasks of Mine, Start time not set; for tasks Sent to others, Start time showing the one set when the task was sent, and unable to be changed.
Q: Where can I view the task when it's saved or sent?
A: Operation Destination box of the task
Set Start time to Today -- Today
Set Start time to tomorrow -- Tomorrow
Set Start time to a day after tomorrow -- Scheduled
Set a task to be repeated -- Scheduled
Send a task to others -- Waiting
Set a Deadline (At 0: 00 on due day, task will go to) -- Today
Q: Is it possible to set specific time of the task?
A: Sure it is. In the task adding/editing page, check the specific time on Start Time or Deadline picker.
Description
Q: What's the usage of Description?
A: Detailed info about the task can be added in Description. Double click the task on the list you can view its description. URLs in Description are clickable.
Priority
Q: What is Priority?
A: Priority performs an important role when you start doing your tasks. Now, we have four priorities, None, Low, Medium and High. You can use the shortcut key “P" or when editing a task, assign a priority to the task.
Tag
Q: What's Tags?
A: Tasks with specific tags can be filtered out by tags. In Doit.im, you can at most add 5 tags for a single task.
Q: How can I add tags?
A: When adding or editing a task, you can add tags in the "Tags" filed. All the tags which have ever been saved will be kept in Tag management.
Q：How can I filter tasks by tags?
A: Select one tag or more at the bottom of the task list page, you’ll get tasks with all the selected tags. To select multiple tags, hold Ctrl on the keyboard and click on tags that you want.
Tags can be seen at the Tag Filter row at the bottom only when they are used in tasks of the current box. So tasks can be filtered just from the current box.
Q: How can I cancel or delete tags?
A: To cancel a tag in a task, you can go to the task editing page and click "X" on the "Tags" field to delete the tag(s), and then save the task.
To delete a tag, you can go to Tag Management (Preferences - Tag management) and delete the tag in Tag Management. By this way, the tag will be deleted from the app, but it'll still be kept in existed tasks and can be filtered by. The web version is the only place you can delete tags.
Repeated Tasks
Q: How can I set repeat strategy for a task?
A: You can see the “Repeat” tab when adding/editing a task, then set the repeat strategy as Daily, Weekly, Weekday, Monthly, Yearly which will go to the Scheduled box. And the repeat strategy will also generate repeat instance go to the Today box or Tomorrow box in the corresponding date.
Q: How can I set the end time of repeat strategy?
A: In the Edit repeat strategy page, click "EndTime" button to enter the calendar to select a date, click "Ok" button to save.
The end time of repeat strategy is for the entire repetition period, when the end time expires the repeat instance will no longer be generated.
Q: How can I move repeated tasks?
A: If you want to move just one occurrence of a repeated task, you can drag it from the boxes other than Scheduled and drop it into the targeted box.
If you want to move the whole repeated task, you can drag it from Scheduled and drop it into Completed and Trash.
If you want to move the whole repeated task to other boxes except Completed and Trash, you can’t do it by dragging and dropping but just by editing its Start time in the editing page.
Q: How can I delete a repeated task?
A: Whether you want to delete the whole repeated task (which is the one in Scheduled) or just a single occurrence of the repeated task (which exists in a box other than Scheduled, eg, Today), you can right click on the task to delete it or directly drag the task and drop it into the Trash.
Q: How can I complete a repeated task?
A: If you just want to complete a single occurrence of the repeated task (which exists in a box other than Scheduled, eg, Today), check the checkbox in front of the task or drag and drop it into Completed and you can complete it.
If you want to complete the whole repeated task, you need to go to Scheduled and check the checkbox in front of the repeated task there or just drag and drop it into Completed, and no more occurrences of the task will be generated.
Q: What if I modify the Start time of a repeated task?
A: That may change, increase or decrease days when the task occurs.
Q: Why can't I modify the repeat strategy of a repeated task in boxes other than Scheduled?
A: In Doit.im, repeat strategy can only be modified in the parent task, which is just located in Scheduled. So please go to Scheduled if you want to modify the repeat strategy of a repeated task.
Q: Can I send repeated tasks?
A: Yes. And the task sent will go to the Waiting box automatically and no longer generate future occurrences in your app.
Reminder
Q: How can I set reminders?
A: When adding/editing a task, you can add at most 5 reminders in the way of popup. You can select a reminder for " pop-up " or " email ". If you want to see pop-up 10 minutes before the start of the task, you can select "10 minutes ahead".
Q: How can I close the reminder?
A: When the reminder pop up, click " OK " button to close the reminder.
Q: How can I change the Email to receive task reminders?
A: Go to"Preferences - Reminder Setting", input the new email address,and then click on "Send Confirmation Link" and go to confirm the link after inputting the new email address, or, task reminders would still be sent to the previously confirmed mailbox.
Here, we have a video that tells you how to do it.
Contacts
Q: How can I view the contact list?
A: Click on the contacts icon at upper right.
Q: May I add a contact?
A：Sure you may. Click on the “+” button at the bottom of the contact list and select “New Contact…”, input your contact’s email address in the pop-up dialogue and click “OK”. You may send tasks to each other just after his/her approval on your application.
Q: May I edit my contact’s information?
A: Sure you may. Hover your mouse cursor over a contact and a gear-shaped icon will appear. Click to select “Edit”, you may modify your contact’s nickname, phone, birthday and note.
Q: How can I delete a contact?
A: Hover the mouse cursor over a contact and a gear-shaped icon will appear. Click on that icon and select “Delete”, click “OK” on the pop-up warning to confirm your operation.
Q: May I view tasks sent to or from my contacts?
A: Sure you may. Select a contact, all related tasks between you two can be found on the left side of the contact list.
Q: How can I forward a task?
A: Click the "Assign to" icon at the bottom of the editing page, and input a receiver's email or nickname and enter/return, then one receiver has been added.
If you click on the"Auto-complete",then the task will go to the "Completed"box automatically when the receiver completes the task.Then click on “Send”tab,and your contact will receive the task.
You can't send tasks to a person who hasn't been added as a Doit.im contact and passed your contact application.
Q: Why does task disappear from the current box after being sent to others?
A: Tasks sent go to the Waiting box automatically, you can find it there; In the web version, you can also view the task by clicking the contact on the contacts list.
Q: Will I receive system messages when the receiver complete or delete my task?
A: For a non-repeated task:
If the sent task is completed by the receiver, you'll get a completion message;
If your task is deleted by the receivers, no message would be received.
For a repeated task:
You'll get messages when the whole repeated task is completed by the receivers.
No message would be received if just a single occurrence is completed, or either one occurrence or the whole task is deleted.
Q: If I delete or complete the task before its receiver completes it, will he/she get any message?
A: When you complete or delete a non-repeated task or a whole repeated task, he/she'll receive a completion message; while no message will be received if you just complete or delete one occurrence of a repeated task.
Q: If I delete a task sent to others before the receiver completes it, will I still get a message when he/she completes it?
A: Yes, you will.
Q: What if I check the checkbox before Auto-complete?
A: Then, when the receiver completes the task, the task in your own app would go to Completed automatically at the same time you get the completion message.
Comment
Q: What is Comment?
A: Comment can write down the status of the task at any time and provide a communication channel between you and your contact. You can at most add 1024 characters to a comment.
Q: How can I add comments to a task?
A: On the task details page, click"Add a comment".
Q: I just found something wrong in my comment. How can I modify or delete it?
A: Sorry, a comment can be neither modified nor deleted once posted, so please be careful when you write the comment and try to re-check it before you post it.
If you find there is something wrong in your posted comment,you can add a new comment to correct the old one.
We have videos for how to post comments.Watch Video
And, we have an introduction of Comments here.
Projects
Q: What's Project?
A: A project is a multi-step task, composed of a series of related actions.
Q: How can I add a new project?
A: We have four ways for you to create a new project:
1.Click the triangle next to the "+" button and select the "New Project". In the dialogue that pops up, you can add a new project.
2.You can add a new project when adding or editing a task.
3.Click the quick-add box (with a hint in it: Tap to add, return to continue) or press "Q" on the keyboard to open the quick-add box,you can add a new project by inputting "#new project".
4.Right click on the task and select “Convert to project”.
Q: How can I edit a project?
A: There are two ways to edit a project:
1.Hover the mouse over a project in the left-side menu and a gear-shaped icon will appear. Click on that icon and you can edit or delete the project.
2.In the project list on the right, right click on the project and select "Edit" / "Delele" button to edit or delete a project.
Q: What are Active Projects and Inactive Projects?
A: If you set Today (which means the project starts from today or before today) or Next as the project’ start time, it will be an Active project by default.
If you set Scheduled (which means the project will start from tomorrow or after tomorrow) as the project’ start time, it will be an Inactive project by default.
Q: Can I deactivate an Active Project?
A: Yes, you can. Here are three ways for you to deactivate a project:
1.You can deactivate an active project by directly changing its start time. As long as you change its start time into Tomorrow, Scheduled, it will be an inactive project. And when it expires, it will be activated automatically.
2.Hover the mouse over a project in the left-side menu and a gear-shaped icon will appear. Click on that icon and you can select "Inactive".
3.In the project list on the right, right click on the project and select "Deactivate" button.
Q: Can I activate an Inactive Project?
A: Yes, you can. Here are two ways for you to activate a project:
1.You can activate an inactive project by directly changing its start time. As long as you change its start time into Today or Next, it will be an active project.
2.In the project list on the right,right click on the project and select "Activate" button to activate the project.
Q: Can the projects be sorted manually?
A: Yes, you can drag items to manually adjust the project in the order of the list.
Q: Can the projects be sorted by Alphabet?
A: Yes, click on the top right corner of the Preference, in the drop-down menu select "Sort Projects: by Alphabet" button. Note that if the projects are sorted by Alphabet, then the position of manually sorted before will be reset.
Goal
Q: What's Goal?
A: Any outcome that's going to require more than one item, in some sequence of tasks and projects in order to be able to achieve that outcome, that's a goal. Both tasks and projects can be assigned to a goal. Once added to a goal, tasks will go to Next by default. You can see all tasks/projects included the goal when you unfold it. In addition, you can complete all tasks/projects by completing the goal they belong to.
Q: How can I add a new goal?
A: Click the triangle next to the "+" button and select the "New Goal". In the dialogue that pops up, you can add a new goal.
Q: How can I set a goal to a task/a project?
A: You can assign a goal to a task/project. Directly drag a task/project and drop it to the targeted goal, or right click a task/project on the tasks or projects list and select a goal.
Q: How can I edit or delete a goal?
A: Here are two ways for you to delete a goal:
1.Hover the mouse over a goal in the left-side menu and a gear-shaped icon will appear. Click on that icon and you can edit or delete the goal.
2.In the goal list on the right, right click on the goal and select "Edit" / "Delele" button to edit or delete a goal.
Q: How can I remove a goal from a task/a project?
A: Right click the task/project to choose "No goal".
Q: Can the goals be sorted manually?
A: Yes, you can drag items to manually adjust the goal in the order of the list.
Contexts
Q: What's Context?
A: Everything is done in a special place or under a certain circumstance, and that PLACE or CIRCUMSTANCE is called Context in our app. So you can add tasks with certain contexts and view the tasks with the same context together. For example, when you're at home, you just want to see tasks to do at home, so you just click "Home" context and can be focused on these tasks.
Q: How can I add a new context?
A: We have three ways for you to create a new context:
1.Click the triangle next to the "+" button and select the "New Context". In the dialogue that pops up, you can add a new context.
2.You can add a new context when creating or editing a task.
3.Click the quick-add box (with a hint in it: Tap to add, return to continue) or press "Q" on the keyboard to open the quick-add box,you can add a new context by inputting "@new context".
Q: How can I modify the context in a task?
A: In the task editing page, click the " X " icon on the right side of the context, then you can delete this context and reselect one.
Q: How can I edit or delete a context?
A: Here are three ways for you to edit or delete a context:
1.Hover the mouse over a context in the left-side menu and a gear-shaped icon will appear. Click on that icon and you can edit or delete the context.
2.In the context list on the right, right click on the context and select "Edit" / "Delele" button to edit or delete a context.
A video here will help you be more familiar with how to add, edit and delete a context.
Q: Can the contexts be sorted manually?
A: Yes, you can drag items to manually adjust the context in the order of the list.
Subtask
Q: What's Subtask
A: In Doit.im, subtasks are a simple to-do list added under a task, which can describe the detailed steps that you do a task like the steps to make a cake, or make a record of the bill of materials like a shopping list.
Q: How can I add a subtask?
A: Click on the title of the task, enter the task detail page. Click “Add a subtask” and press Enter/Return to save it.
Q: How can I edit a subtask?
A: Just click on a certain subtask and edit, and as long as you press Enter/Return, it is saved.
Q: How can I delete a subtask?
A: Right click on the subtask to “Delete” it.
Q: As for completed subtasks, will they be lost when the task gets converted to a project?
A: No, it will make completed subtasks converted to completed tasks under the project.
Q: When a task gets converted to a project, where will the subtasks go?
A: Subtasks will be converted to tasks under the project.
Q: Can the subtasks be sorted manually?
A: Yes, you can drag items to manually adjust the subtask in the order of the list.
Doit Now
Q: What is "Doit Now"?
A: "Doit Now" is a group located in Today box, which helps you quickly focus on tasks that can be done right now without the interruption of today's other tasks. Click on the Pop-up list button, an independent widow is just for the “Doit now" tasks.
To learn more about "Doit Now", Please click here.
Q: Where can I set "Doit Now"?
A: In the Today box, when you tap the lightening-shaped icon on the right of a task, the task will go to “Doit now”. In the Next box, when you tap the lightening-shaped icon, the task will disappear from the Next group and go to Today under “Doit now”. In the “Doit Now” group you can sort tasks.
Here is a video tells you how to assign tasks to the “Doit Now” group and how to manually sort them.
Group by
Q: How can I group the tasks?
A: Click the lower right corner of the task list, you can group them by Priority, Context, Project and Time.
Search
Q: Since there are always so many tasks in Doit.im, may I search to find the tasks I need immediately?
A: Sure. Click on the "Search" icon at the top, enter your keywords in the search box to start global search, tasks containing the keywords both in their titles or descriptions will appear.
Filters
Q: What are custom boxes?
A: Custom boxes, which are called filters in Doit.im, are boxes that can be defined with various filters by users. Now they can be added on the web version and the mac version, and viewed on other platforms.
Q: How can I add a filter?
A: To add a new filter on the web version, click “Advanced” next to the search box in the header. At the filter dialogue you can put in information like the status of the task, priority, a deadline, the context or project. By clicking “+” /”-” on the right, you can add or minus a filter condition. You can even sort and group the tasks by a number of attributes. After you have set all the filter conditions you can give it a name and save it.
Q: How can I edit/delete a filter box?
A: When you hover the mouse over a filter, you'll see a gear-shaped icon. Click that icon you can select either to edit or to delete the filter.
Archiver
Q: What's Archiver?
A: You can archive completed tasks to Archiver, which is divided into Weekly Archiver and Monthly Archiver, so that it would be convenient for you to write your weekly/monthly report, etc.
Q: Where can I view my archived tasks?
A: Now you can view your archived tasks only in the web version. In the completed box, click on the button at the top right corner to view archived tasks.
Q: How can I archive my tasks?
A: There are two ways to archive tasks:
Automated archiving: When there are more than one hundred tasks in Completed, they will be archived automatically.
Manual archiving: In the completed box, click on the “Archive” icon at the top right and you’ll get a warning “Are you sure to archive tasks in Completed, which will relocate them into Archiver?” Tap on “OK” and the tasks will disappear from Completed and go to Archiver.
Q: I write weekly report every week and monthly report every month, so I wonder if there can be a task list sorted by complete time and grouped by week or month.
A: Archiver meets your requirement exactly: just click the Archive button in the top right of the screen when you are in the "Completed" box, and you'll see the tasks completed in Archiver, sorted by complete time ASC, and grouped by week and month. The feature is now only supported in web version due to performance issue.
Trash
Q: How can I restore a task from Trash?
A: In the Trash, right-click on the task you’d like to recover and select "Put Back".
Q: How can I empty the trash?
A: In the Trash, click the empty button on the top bar and then click "ok" can empty the trash. This operation is irreversible, please consider carefully before operation.
Q: Why can't I find the tasks I deleted 30 days ago?
A: Now, tasks deleted 30 days ago will be automatically emptied.
Synchronization
Q: How does Doit.im for Web sync?
A: It syncs automatically to server in real time. You may also manually do the synchronization at any time by clicking “Sync” icon at the top.
Two-way Synchronization between Doit.im and Google Cal
Q: How can I make tasks on Doit.im synchronized to Google Cal?
A: First, log in to Doit.im for Web. Second, go to Preferences - Account Info. On the page that comes up, click on "Link to Google Calendar". Then the scheduled tasks that you create or modify after the connection is established will appear on Google Calendar.
Note:
1.To make the previous scheduled tasks that you create or modify before the connection takes effect also appear on Google Cal, please edit and then save them one by one.
2.For repeated tasks, only today's and tomorrow's instances can be synchronized to Google Cal.
Q: How can I make events on Google Cal synchronized to Doit.im?
A: After Doit.im successfully links to Google Cal, go to Preference - Account Info in the web version and you can select the calendars which you want to sync with Doit.im.
Then, click on the "G" icon at the upper right and it will soon download data from Google Cal. Tasks scheduled within 30 days can be synced to Doit.im.
Note:
1.The scheduled tasks that you create or modify in Doit.im calendar on the left -side column of Google Cal, will not be synchronized back to Doit.im.
Q: Doit.im has successfully linked to Google Cal. But my tasks are still unable to be synchronized to Google Cal. Why?
A: Synchronization failed. Here are the possible causes:
1.When did you create those tasks? If those tasks were created before the connection between Doit.im and Google Cal was established, please edit and save them to have a try.
2.An error occurred on the process of connecting Doit.im with Google Cal. To solve it, please do as follows:
a. Log in to your Google Account and unauthorize Doit.im;
b. Come back to Doit.im Preferences - Account Info and click to re-link to Google Cal.
Q: How can I identify tasks from Google Cal synchronized to Doit.im?
A: Task from Google Cal synchronized to Doit.im, with a "GCal" tag by default, you only need to click the tag in the tags filter.
Q: Why is there no tasks appear in Google Cal?
A: If you move the GCal tasks to the box without start time in Doit.im ,such as Next box, the tasks may not appear in Google Cal. Besides, the deleted or completed task on Doit.im also will not appear in Google Cal.
Q: How can I make the completed tasks on Doit.im appear on Google Cal?
A: First, log in to Doit.im for Web. Second, go to Preferences - Account Info. On the page that comes up, uncheck the checkbox in front of the sentence, Delete the event that appears on Google Cal but has been marked as "Completed" in Doit.im.
Q: After successfully linking to Google Cal, I can't find Doit.im calendar on Google Cal?
A: In Doit.im, please add a new task or edit an existing task (which you created in Doit.im previously) and then Doit.im calendar will appear on the left - side column of Google Cal.
Calendar
Q: What's Calendar?
A: Doit.im supports to present your tasks to do or completed in Doit.im calendar. You can add, view, edit, complete and delete tasks in Doit.im calendar.
Q: Where is Calendar in the web version? I can’t find it.
A: You can switch between “List” and “Calendar” in Scheduled. Go to Scheduled and there are two icons below the “Settings” button at the top right. Click on the right one and you can go to Doit.im calendar. Click on the left one and you can go back to the tasks list.
Evernote
Q: How can I link to my Evernote account?
A: 1.Click on your avatar or nickname at upper left, select “Preferences” > “Account Info” > “Link to Evernote”, then click the “Link” button.
2.Select your Evernote service, and go on with the process on the Authorization page presented.
Q: How can I unlink my Evernote account?
A: Click on your avatar or nickname at upper left, select “Preferences” > “Account Info” > “Link to Evernote”, click the “Unlink” button, then confirm the operation on the pop-up warning.
Q: How can I attach notes from Evernote?
A: Click on the “Attach from Evernote” button on task/project detail page, you’ll be presented with an Evernote list.
1）Select a note by clicking its title.
a. You may select a notebook at upper left to filter notes.
b. You may search through all notebooks at upper right.
2）If you want to remove a selected note, click the “x” button on its right.
3）Click the “Attach” button to finish the operation. You may attach up to 5 notes for each task.
Q: How can I view the Evernote notes attached on the task detail page?
A: By clicking on a note title, you’ll view its details in a new tab / new window.
Q: May I remove the attached Evernote notes?
A: Sure you may. Right click on the notes attached and click “Remove” button, then confirm the operation on the pop-up hint.
Collection
Q: How can I add tasks successively?
A: Click the quick-add box (with a hint in it: Tap to add, return to continue) or press "Q" on the keyboard to open the quick-add box. In the “quick-add” box, you can add a task title,start time,project,context,priority,tag.(Click "?" reference prompts)By this way,you can add tasks successively.
Processing
Q: I have gotten everything out of my mind and then what can I do?
A: Congratulations! Now, it’s time to process “Stuff”.You can process your Inbox tasks one by one.In the "processing" step you can perform the following operations:
On the “Process” page, you can do:
- Finish two-minute actions and check them off
- Add subtask(s)
- Add comment(s)
- Convert multi-step task into project and add actions
- Send task to contact(s)
- Edit task
- Delete task
- Drag and drop a task to the left side
Organization
Q: What should I do to organize my tasks?
A: Add a project/context to a task. Refine projects or tasks into one-step actions.Arrange your Today list or make your daily plan.
Q: What is the context in a task used for?
A: We can select a context to just view tasks that we can do under it.
Q: How can I manage my projects?
A: When processing, you must convert multi-step tasks into projects.There are active projects and inactive projects,and the projects can be sorted manually.
About active projects:
In any of active projects, first identify its next actions, which could help you complete much quicker. You can also add tasks to the active project and their default start time is Next.
About inactive projects: If you don’t want to start the project and have no idea about when to start it, you can set Someday to its start time.When the time is ripe for action,you can activate it then.
Q: Can I set repeat strategy for some regular cycle of tasks?
A: Yes,you can. When adding/editing a task,you can see the “Repeat” tab then set the repeat strategy as Daily\Weekly \Weekday\Monthly\Yearly which will go to the Scheduled box.And the repeat strategy will also generate repeat instance go to the Today box or Tomorrow box in the corresponding date .Check the checkbox in front of the task to complete the task in every repeat cycle.
Q: Can I set reminder(s) to a task to avoiding miss something important？
A: When adding/editing a task, you can add at most 5 reminders in the way of pop-up. If you want to see pop-up 10 minutes before the start of the task,you can select “10 minutes ahead”.Or you can set up the specific time remind. (Note: repeat strategy unable to set specific time remind)
Q: What's the usage of Tags?
A: Tasks with specific tags can be filtered out by tags. In Doit.im, you can at most add 5 tags for a single task.Tasks can be filtered just from the current box. Click the Tag icon at bottom right. By choosing more than one tag for filtering, you'll get tasks with both/all these tags.
Q: What's the usage of Priority?
A: Priority performs an important role when you start doing your tasks. Now, we have four priorities, None, Low, Medium and High.You can set it when editing a task or right click a task on the list and assign a priority to it.
Daily plan
Q: How can I modify the time for my daily plan?
A: Click on your avatar or nickname at upper left, select "Preferences" > “Plan & Review” > “Daily Plan”.
Q: May I cancel the daily plan reminder?
A: Sure you may. Click on your avatar or nickname at upper left, select "Preferences" > “Plan & Review”, then uncheck "Remind me of Daily Plan”.
Q: How shall I start my daily plan?
A: 1.When you see the reminder of daily plan pop up, click "Start now" to start your plan.
2.Click on your avatar or nickname at upper left, select "Start Dalily Plan" to start it.
Q: May I delay or cancel my daily plan if I have no time on hands?
A: Sure you may. Just click "Snooze 5 min" or "No more prompt today”, though we still suggest that you get into the habit of planning.
Q：How could I arrange a task before today to today during my daily planning?
A: Click the gray star on the right side so that its start date would become today, with its point in time remains unchanged, and the gray start turns yellow.
Q: Can I edit the task during my daily planning?
A: Yes, you can. Double click the task bar or right click the task bar then select "Edit" can edit the task.
Q: May I estimate time for each task during my daily planning?
A: Sure you may. There is a box for you to enter estimated time for each task during daily planning. Directly input the number or use the up/down arrow on the keyboard and you can change the time. You may estimate up to 8 hours for each task, and please break down your task if your estimation exceeds the maximum.
Q: Now I finish planning for tasks in Today box, but find there are still some time left today, may I pick some from Next box?
A: Click “ Time permits? Get more to do from Next ” at the bottom to see tasks in Next box. Click the gray star on the right side and the task will go to Today box.
Q: May I move the task in Today box to Next box during my daily planning?
A: Sure you may. Click the yellow star and the task will go to Next box.
Q: Can I drag and drop a task on the “Daily Plan” page?
A: No, you can’t.
Q: How could I save my daily plan?
A: Click “Done” at upper right and your daily plan would be saved. You may now see the Today page, planned.
Q: If I click the "Cancel" icon and exit “Daily Plan” page, would my changed data be saved?
A: Yes, all the changes made before you leave the “Daily Plan” page will be saved automatically.
Daily Review
Q: How can I modify the time for my daily review?
A: Click on your avatar or nickname at upper left, select "Preferences" > “Plan & Review” > “Daily Review”.
Q: May I cancel the daily review reminder?
A: Sure you may. Click on your avatar or nickname at upper left, select "Preferences" > “Plan & Review”, then uncheck "Remind me of Daily Review”.
Q: How shall I start my daily review?
A: 1.When you see the reminder of daily review pop up, click "Start now" to start your review.
2.Click on your avatar or nickname at upper left, select "Start Dalily Review" to start it.
Q: May I delay or cancel my daily review if I have no time on hands?
A: Sure you may. Just click "Snooze 5 min" or "No more prompt today”, though we still suggest that you get into the habit of reviewing.
Q: When I start my daily review, what would I see?
A: You will see the detail pages of today’s tasks one by one, from the completed to the uncompleted, until you finish the review.
Q: How could I postpone an uncompleted task to tomorrow during my daily reviewing?
A: Click the "Tomorrow" icon so that its start date would become tomorrow, with its point in time remains unchanged.
Q: Is it possible for me to view the number of tasks currently being reviewed?
A: Sure it is. At the top of each page displays the total number of tasks while the left side displays the sequence number of the current task.
Q: May I delete the task being reviewed?
A: Sure. Click the "Delete" icon at lower right, the task would disappear, the next task would then be shown automatically, and the number on left would be immediately updated.
Q: May I record time spent for each task during my daily reviewing?
A: Sure you may. There is a box for you to record time spent, directly input the number or use the up/down arrow on the keyboard and you can change the time.
Q: How could I view the next or previous task during my daily reviewing?
A: Click the down arrow button at the bottom of the left side to view the next task while click the up arrow button at the top of the left side to view the previous one.
Q: By now I've finished reviewing for all today’s tasks, may I assess and score my performance?
A: Sure you may. At this moment, an assessment page appears. You may write a summary of no more than 10000 characters and score your performance today by lighting the stars, click "Save" button at lower right and your daily review would be saved.
Q: Would it be possible to see a pie graph so that I can view my task completion proportion in a more intuitive way？
A: Yes. There will be a pie chart after you save your assessment, with its content including:
- Completed tasks;
- Uncompleted tasks;
- Deferred tasks.
Q: Which tasks are included in “Deferred tasks” in the pie graph?
A: “Deferred tasks” include tasks deferred to tomorrow on the “Daily Review” page and tasks postponed to any date after today after you edit them, or drag and drop in the main window.
Q: Would it be possible to see a bar graph so that I can evaluate the accuracy of my estimated time?
A: Yes. There is a bar graph, contrasting between your estimated time and the time actually spent.
Q: Is it possible to view the daily review I have submitted?
A: Sure it is. Click on your avatar or nickname at upper left, select "View Daily Performance" .
Q: If I close the app or leave the “Daily Review” page by accident, will the changes I've made be saved?
A: Yes, they will.
Q: Is it possible to share my daily review with my friends on Facebook, Twitter，Weibo?
A: Sure it is. Just click the “Share ” button.
Q: My charts failed to be loaded? What should I do now?
A: Please check your network. When the network is bad, the problem may occur.
Weekly Review
Q: How shall I start my weekly review?
A: Click on your avatar or nickname at upper left, select "Start Weekly Review" to start it.
Q: How to do Weekly Review?
A: In Weekly Review, all completed and uncompleted tasks of this week, the daily summary and score in this week are clearly presented in front of you. You can write a summary and give this week's performance a score according to the daily summary and score in this week. Click submit to complete weekly review.
Q: Can I save or download the weekly report?
A: Yes, you can. After submit the weekly summary, click the weekly report button. In the weekly report page, you can choose to download or save the weekly report. You can also browse history weekly, and modify weekly content.
Browser-related Questions
Q: Which browsers does Doit.im support？
A: We support Firefox 3.6+, Safari 4.0+, Chrome 4.0+, IE 8.0+. We don't support lower version of the browsers, so please upgrade your browser or change to another browser if it is a lower version.
Q: I'm using IE7 but can't use Doit.im, what can I do?
A: As for IE, we support 8.0+. More info, please refer to the previous answer.
Q: What are desktop notifications in Chrome?
A: Messages including task assignment, completion, contact application etc. will pop up in the desktop. More details please refer to here.
Q: I'm using Doit.im with chrome browser, why all tasks are vanishing and going into trash?
A: Please check if the Chrome browser is installed "maleware with chome" plug-in, which may cause this problem. If it exists, please stop using that plug-in.
Hot Keys
Q: Are there any shortcuts / hot keys in the web version?
A: Yes, the following shortcuts are supported now. You can open shortcut help in the following ways:
- Use "Shift?" to show shortcut help.
- Use "H" to show shortcut help.
- Click on your avatar or nickname at upper left, select "Shortcut help".
Actions
Q: Smart Quick Add Task
N: New task
Ctrl + S: Save task
O: Open task
P: Change priority
E: Edit task
Alt + C: Complete task
Delete: Delete the select task in task list
F: Toggle full screen task list mode
Shift: Click to select range
Ctrl: Click to multi-select individual task
Navigation
J: Go to next task in task list
K: Go to previous task in task list
U: Back to task list from task details
G + I: Go to Inbox
G + T: Go to Today
G + N: Go to Next
G + S: Go to Scheduled
G + W: Go to Waiting
G + P: Go to Projects
Shift + ?: Show shortcut help
H: Show shortcut help
Others
Q: I am afraid that I missed a message by accident. Where can I view it now?
A: Click to open the Message Center at upper right and you’ll see all the messages you've got.
Q: Can I send the feedback or suggestions via email?
A: Sure you can, please send them to contact@snoworange.com.
Q: Is there any extension on Chrome or Firefox?
A: There is an extension on Chrome. Click here to download and install Doit.im extension.
More information, please refer to here.
Q: Can I print my tasks?
A: Yes, please refer to here.